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analytical thinkerattention to detailsclient focusedopportunity led personpeople leaderPlanningresults drivenskilled trainerStrategic thinker


Ahmad Sayed Abozaid, PMP,  ACMP,  ITILV3

Address: Radwa St. – Qurtoba – Al Riyadh

Cell: +966 56 6936639 (Riyadh)
Career Summary
I am a veteran delivery, program, project, people manager with twenty-plus years of experience. I possess a wide analytical background as well as a solid strategic planning set of skills. I have successfully delivered major Infrastructure, Software and IoT projects. I have established and ran PMO services, offerings, KPIs, operational and service level agreements with major clients. I have worked on different geographical and cultural differences and applied the standards of the industry like CMMI and ISO.



Planning, attention to details, Strategic thinker, opportunity led person, client focused, people leader, results driven, skilled trainer, analytical thinker
Professional Experience
Senior Project Manager, Cisco Systems, Riyadh, Dec. 13 – Present,

·         Successfully completed three huge IoT Projects under the Cisco-Saudi Government agreement under the Country Digitization Acceleration initiative by His Highness Prince Mohamad Bin Salman. With huge impact on the Education, Municipalities and Health Sectors involved.

·         Guaranteed at least 30% profit ratio of all project I led with many large-scale projects for governmental & military entity with multi vendors and kept all projects results within planned range.

·         Led the skills matrix management and created unified reporting tools to be used by the PMO (PM COE) throughout initiation and operations.

·         Maintained trust-based client relationship and managed to achieve 5/5 customer satisfaction surveys several times.

·         Added around 10% productivity to the project managers by generating the automated operational dashboard(s) process for the EMEAR region.

·         Mentored new project management joiners and provided support on tools, processes during the entire project life cycle.

·         Never missed a target on the P&L/financial governance for assigned projects.


Major projects worked on:

·         Country Digitization Acceleration Initiative under HM Prince Mohammad Bin Salman: Education, Municipalities and Health Sectors

·         Mobily SDH Modernization Program

·         Saudi National Guards IPT

·         Ministry of High Education Infrastructure Cloud Implementation


PMO Offshore Delivery Manager, Hewlett Packard, Cairo, Apr. 11 – Nov. 13,

·         Created the service offerings, service catalogue, cost model, sizing & pricing and contributed to the building of a PMO for VF UK&I based on ITIL standards.

·         Handled service scope and resources management as well as tightly sticking to the SLA.

·         Maintained trust-based client relationship and managed to increase the service capacity by 4 folds.

·         Generate, maintain operational dashboard(s) for the HP Egypt Center and UK&I profile (GBP 400M+ value of projects).

·         Trained, assessed and supported Egypt center managers towards proper program management and best practices.

·         Supported the sales activities of the same service catalogue/portfolio to Rolls Royce

·         Control the P&L/financial governance cycle for the entire profile.

·         Work with onshore/offshore staff to drive synergy, productivity and resource management of our global operation.

·         Prepare project/ program planning policies documentation including WBS and project plans; contribute to requirements, risk schedule, and change control.

Major projects worked on:

·         Vodafone UK&I PMO

·         HP Egypt’s Center Performance Dashboards Analysis and Creation


Senior Project Manager, Hewlett Packard, Cairo, Oct. 09 – Mar. 11,

·         Managed the development of a full set of pre-sales documentation and supported HP’s to win Ministry of Finance disaster recovery systems project (EGP 50M+/USD10M+ value)

·         Develop project planning, scheduling, monitoring, and reporting activities in a project/program office environment under CMMI L3 SW Process Mgmt. Standards.

·         Analyze project economics including costs, operational budgets, staffing requirements, resources, and risk.

·         Ensure adherence to legally binding requirements.

·         Work with geographically separated teams and drive synergy, productivity and resource management of our global operation.

·         Prepared program mgmt. planning policies documentation including WBS and project plans; contribute to requirements, risk schedule, release control and change control (across about 22 different projects).

·         Develop an understanding of the relationship with clients project/program office.

Major projects worked on:

·         Vodafone NL Portal/Shop Implementation and Upgrade

·         Egyptian Ministry of Finance Disaster Recovery Presales


Software Project Manager, ITS GBS (ITSoft), Cairo, Jan. 08 – Sep. 09,

·         Managed & successfully delivered an onsite, CMMI L5 controlled, USD 9M+ (dollar value) core banking system upgrade and migration (HW & SW) on time and within the risk reserve over budget.

·         Preparing all project planning, execution and closing documents (SOW, Risk Register, Issues…) according to CMMI L5 SW Process Mgmt. Standards

·         Handling logistics, clients’ and resources expectations

·         Assuring the meeting of all deadlines within relevant project requirements, restrictions and resources.

Major projects worked on:

·         Core banking system migration and implementation for Eastwest Bank – Manila – Philippines

·         Phoenix core banking system source code change (from Centura to Dot Net)
Project Manager, GNSE Group, Cairo, Sep. 03 – Dec. 07,

·         Managed to enlarge GNSE business three folds in Saudi Arabia while enforcing CMMi Level 2 standards and its presence in such markets.

·         Initiated the trust circle between GNSE Group and Tieturi Vision Oy of Finland.

·         Managed to grab essential e-learning partners to GNSE.

·         Holding business and system analysis to potential projects.

Major projects worked on:

·         Egyptian E-Learning University Course Content Creation and Implementation (Presales, Bidding, Contracting and Delivery)

·         Saudi Aramco Process Engineering Track Course Content Creation (Presales, Contracting, Video Content Onsite Recording, Delivery)

·         Saudi Arabian Ministry of Finance Portal (Engagement, Presales, Contracting, Delivery)

·         Saudi Arabian Ministry of Water and Electricity (Engagement, Presales, Contracting, Delivery)

·         Dar Al Iftaa Al Masreya (Egyptian Fatwa Authority Portal) (Engagement, Presales, Contracting, Web Design, Delivery)


Senior Web Architect, GNS Egypt, Cairo, May 01 – Aug. 2003,

·         Initiated the project within the Egyptian society.

·         Have set standards to many development activities within the premises of GNSE.

·         Initiated the Saudi-Egyptian offices co-operation process.

Major projects worked on:

·         Mantrac Portal

·         King Fahd Security College Portal and Intranet

·         E-Learning Egypt Portal

·         Saudi Herfy Food Chain Portal

·         McDonalds Egypt website

·         Mansour Group Website


Senior Web Designer/Team Leader, The Way Out, Cairo, Mar. 99 – May 01,

Major projects worked on:

·         Citibank Egypt

·         Porsche Egypt Portal

·         Saudi Kanoo Website

·         Seat Egypt website


Web Designer, MidEast Net, Cairo, May 98 – Mar. 99,



Web Division Manager, Nile Web, Cairo,  Feb.98 – May 98,


Web Division Manager, The Arab Communication Network (ACN), Cairo, Sep. 97 – Feb. 98,



·         Professional PMP Certification/Exam preparation trainer and coach

·         Trained HP PMP Exam Prep. Study Groups members (2012)

·         Trained HP Program Manager to: How to use MSP/MSPS as a program management and governance tool (2011)

·         Trained HP Wave 5 PMP Acceleration Program staff (2010)

·         Trained Saudi Institute of Public Administration staff to: Internet Usage, Java Development and Project Management (separate tracks and durations) (2006)

·         Trained Saudi Ministry of Finance staff to: Web Development and Administration (2005)

·         Trained students to MCIT and IBM IT scholarships (Fundamentals of IT and Web Development) (2004)

·         Trained tens of students to: Web Design and Development  (from 1999 to 2001)

·         Trained hundreds of students and Cairo University Staff (professors and assistants) to efficiently use: AutoCAD, MS Windows, MS Office, Internet (from 1993 to 1998)




Education & Certificates

·         B.Sc. in Chemical Engineering, Cairo University (1997)

·         ITIL v3.0 Certified

·         PMP Certified

·         CMMi Appraisal Team Member (SEI)

·         Marketing Diploma

·         RITI Project Management and Relevant Skillset

·         Certified Change Management Professional

·         Pursuing PgMP certification

·         Pursuing a MBA degree from the (MsM) Maastricht

Language Skills

Arabic:  Native

English:  Fluent

French: Basic
Computer Skills
Networking, Operating Systems and Project Management Tools

Advanced networks/servers (WAN/LAN) concepts and configurations, Windows servers,  Linux, MS Project 2007, MS Project Server 2007, MSP Reporting Master, SAP, HP Program/Project Mgmt. specific tools (EDGE, Compass, Presage, Evolve…etc.)

Data Bases Programming Tools & Servers

MSSQL Server, MySQL server, MS Access, Visual Fox Pro, Webtrends reporting, Crystal Reports

Areas of Expertise:

·      Delivery Mgmt.

·      PMO Services Mgmt.

·      Project/Program Mgmt.

·      PM Training & Consultancy

·      IT Services Mgmt.

·      Budgets / P& L

·      Procurement Mgmt. (Bidding, Selection & Contracting)

·      Change Mgmt.


·  Telecom

·  Government

·  Public Services

·  Banking
·  Education

·  Oil & Gas

·  Defense

Project Mgmt. Methodologies:

·      Traditional/Classic

·      Agile


Professionally  Knowledgeable in:

·      SDLC

·      Operational Standards (CMMI, ISO)

·      Project Life Cycles

·      Cloud computing

·      Business Development

·      Marketing & Pre-Sales

·      Web Industry Consultancy