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CONTACT

(519) 400-9772

Melisssa.jfran@gmail.com

42-2755 Windwood Dr Mississauga ON L5N 2C8

linkedin.com/in/melissajfrancis/

MelissaJF_80
Single, F – DOB: Nov 17, 1980
TEFL certified, University graduate seeking a teaching position. Extensive experience with children and adults. A versatile, high energy individual who is a strategic problem-solver and envisions smart solutions. Hands-on with an extensive background in administration & business complemented by diverse talents in training, technology, and relationship building. Articulate and persuasive with exceptional communication and training skills. Driven, personable and a creative professional.

PROFESSIONAL EXPERIENCE

THE SKYLINE GROUP OF COMPANIES
EDUCATION

B.S. SOCIAL PYCHOLOGY

(Human Development) Park University; Parkville, MO 2014-2019

A.S. SOCIAL PSYCHOLOGY

Park University; Parkville, MO 2010-2012

HIGH SCHOOL DIPLOMA

1998

03/2019–Present
Melissa J Francis
Canadian Citizen

KEY SKILLS

Teaching & Mentoring Training & Development Academic Leadership

Microsoft Office Suite Budgeting & Management

Payroll Administration Superior Organisation Highly Detail Oriented Classroom Management

CERTIFICATIONS

TEFL 120 hr. (Dec 2019)

University of Toronto

Specialization in:

*Mandarin Speaking Students * Young Learners

FIRST AID & CPR (Nov 2019)

American Heart Association

AWARDS

Administrative Professional of the Year (2018)

Presidential Volunteer Service Award (2009)

MISCELLANEOUS

Lived & Travelled Abroad

2 years teaching dance

2 years teaching adults 2 years teacher assistant

Is responsible for organizing, coordinating and providing administrative support with the utmost confidentiality. This includes acting as the first point of contact as well as cultivating and managing key relationships both internal and external with integrity and diplomacy.

Compiles daily priority files and reviews key issues, action items, pending deadlines, briefing notes, reading materials and meeting preparations with the CFO.
Works with multiple internal departments, as well as other Skyline entities and CFO related entities to get updates on the organization to complete meeting minutes, project timelines, etc. and follow up to accurately organize meetings involving multiple senior executives.
Conserve the CFO’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. While preparing and editing internal and external letters, faxes, memos and mass emails.
Uses Business English to ensure all reports and data files are arranged in a manner so as to avoid any inconvenience in business matters.
Manages expenses and completes expense reports and participates in team meetings and/or committees.
Perform ad hoc assignments including businesses outside of Skyline, involving research, analysis and documentation of findings or the application of other specialized skills.
Continually maintains a high level of confidentiality and integrity, co-ordinate the CFO’s business and personal schedule, appointments, reservations and travel arrangements.

KELER WILLIAMS REALTY 06/2017–03/2019

In collaboration with the entire Leadership team, worked collaboratively to drive the Market Centre to profitability through growth in market share. Additionally, lead associates to set goals and then engaged associate to keep them on track with their goals.

Provided professional education training to 200+ Real-Estate agents on a variety of subjects, in a corporate environment.
Offered private education and
Led strategic, financial decision-making, ensured appropriate bookkeeping and accounting systems

were accurately maintained, monitored Break-even Day, completed weekly soft closes, and closed

the books monthly.
Led a team of multi-disciplinary professionals; Managed teenage interns and positively influenced a

wide range of superiors, employees and key stakeholders.
Maintained exceptional relationship building with the ability to quickly establish credibility, trust &

presence.
Spearheaded the development, communication and implementation of effective growth strategies

and processes; actively participated in business development activities and maintained strong

relationships with past, present and prospective clients.
Consulted with associates on shared business-building fundamentals. Oversaw all operations and

business activities to ensure they produced the desired results and are consistent with the overall strategy and mission of the company.
EXECUTIVE ADMINISTRATIVE ASSISTANT TO THE CFO
TRAINER / OPERATIONS MANAGER / CONTROLLER
519-400-9772 | melissa.jfran@gmail.com |www.linkedin.com/in/melissajfrancis/
Melissa J Francis melissa.jfran@gmail.com Page 2 of 2 CANADA COMPANY, MANY WAYS TO SERVE, TORONTO, ON 05/2016–05/2017

Manager, Finance and Administration

Analyzed operations to evaluate performance of the operating businesses in meeting objectives and determined areas of potential cost reduction, program improvement or policy change – Prepared budgets for approval, including those for funding.
Directed, planned and implemented policies, objectives and activities of the various operating businesses to ensure continuing operations, to maximize returns on investments and to increase productivity.
Negotiated or approved contracts & agreements with suppliers, dealers, federal agencies and organizational entities.
Was responsible for facilities, operations, all employee matters, including payroll, new hires, terminations etc.
Developed and maintained timely and accurate financial statements and reports that were appropriate for the users and in

accordance with generally accepted accounting principles, provided HR support to include benefit administration
Developed and maintained financial accounting systems for cash management, accounts payable, accounts receivable, and petty

cash, which included reconciling bank and investment accounts. Worked with Procurement, administration of POs
Established guidelines for budget/forecast and prepared the annual budget in consultation with the President/CEO

Executive Assistant
Provided support to President and Directors by coordinating logistics in travel, special events and presentations, as well as managed detail-oriented projects. Reported directly to the President, was responsible for the daily operations of the office and managed all administrative responsibilities.
Extensively managed the President’s calendar, coordinated travel and transportation for the Executive Leadership Team, including travel, lodging, passport requirements. Coordinated meetings and events on and off-site, including calendar invitations, catering, venue/meeting room reservations, agendas, signing of contracts and meeting materials.
Completed and submitted expense reports and reconciled credit card statements for further processing.
Prepared reports, spreadsheets, meeting minutes, PowerPoint presentations and required documents in a timely manner.

OWNER, BOOKKEEPING AND BUSINESS CONSULTING

H&M CONSULTING 03/2012–Present

Full bookkeeping services including business consulting. Bookkeeper with more than 10 years’ experience in full cycle bookkeeping. Providing a variety of services to help businesses stay on track and minimize the need to worry about the “books”
Accounts receivable and accounts payable, maintain accounts receivable documentation electronically and on paper. Perform bank reconciliation for each account & company and ensure all journal entries posted are accurate
Maintain a documented system of accounting policies and procedures, organise, plan and implement administrative strategies, forecast cash flow positions, related borrowing needs and available funds for investment
Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements, manage the preparation of the company’s budget. Assist in the formulation of the company’s overall strategic direction, engage in ongoing cost reduction
Create reports, analyze and interpret data, manage the preparation of the company’s budget, Report variances from the established budget, Contribute and participate in the annual budget review and monthly forecast

SENIOR EXECUTIVE ASSISTANT/ PERSONAL ASSISTANT TO PRESIDENT AND CEO

PILLAR TO POST, MISSISSAUGA ON 08/2015–05/2016

Corporate, Construction/Home Inspection – Successfully balanced changing demands and schedules within tight deadlines. Always Liaised with all levels and departments of the company while representing the team in a positive and professional manner. Provided complex calendar and meeting management for the CEO. Processed and submitted expense claims and invoices within requisite deadlines. Coordinated travel arrangements, meeting logistics, special events and catering.

BUSINESS MANAGER/ EXECUTIVE ASSISTANT/PERSONAL ASSISTANT

411.CA, TORONTO ON 06/2013–08/2015

Corporate/Start-up, Technology Company – Provided Executive Level Support for four C-Level Executives. Project management as well as administrative oversight. Compiled financial statements, budget documents and financial forecasts. Acted as HR manager, responsible for hiring, discipline, orientations, benefits administration and tracking, payroll and payroll taxes. Developed a Social Media Marketing plan, managed interns and co-op marketing students. Ensured compliance for provincial and federal Information & Privacy Acts.

TEACHING ASSISTANT

NEW BERN CHRISTIAN ACADEMY, NEW BERN NC, UNITED STATES 01/2011–06/2013

Teaching and Education – Assisted in the Designing and implementation of daily lesson plans for classroom of 20 students and young learners. Fostered student curiosity and interest in learning through hands-on activities and field trips. Planned, advertised, and executed a weekly after-school art class open to all students. Met with parents, guardians, administrators, and counselors to address and resolve students’ behavioral issues. Established an open-door policy for 7:00-8:00 am parent/teacher conferences three days a week. Developed health and nutrition activities to promote better food and exercise habits.
MANAGER, FINANCE AND ADMINISTRATION AND EXECUTIVE ASSISTANT
519-400-9772 | melissa.jfran@gmail.com |www.linkedin.com/in/melissajfrancis/

Education

AS Social Psychology

Park University
2014

BS Social Psychology

Park University
2019

Experience

Trainer- Human Resource Management

Keller Williams
June 2017- June 2019

Professional Training and Education
Keller Williams – Canada
Jun 2017 – Jun 2019 · 2 yr 0 mos
Industry Type: Human Resource Management

Dance Teacher

Dance Academy - Canada
Dec 2014- April 2017

ance Instructor
Dance Academy – Canada
Dec 2014 – Apr 2017 · 2 yr 4 mos
Curriculum: Other
Subjects: Art – Dance
Grade Level: Pre-School, KG, Gr. 1, Gr. 2, Gr. 3, Gr. 4, Gr. 5, Gr. 6, Gr. 7, Gr. 8

Assistant Teacher

NEW BERN CHRISTIAN ACADEMY - USA
Jan 2011-June 2013

Assistant Teacher
NEW BERN CHRISTIAN ACADEMY – USA
Jan 2011 – Jun 2013 · 2 yr 5 mos
Curriculum: State/National
Subjects: All Subjects
Grade Level: KG, Gr. 1, Gr. 2, Gr. 3, Gr. 4, Gr. 5, Gr. 6, Gr. 7

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